Privacy Policy
Updated 01/21/26

Tilted Frame Photography & Design, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or use our website and services.

​

Information We Collect

We receive, collect, and store information you provide to us or that is collected automatically through your use of our website.

​

Personal Information

This may include:

• Name

• Email address

• Mailing address

• Communications with us

• Purchase and booking history

Account credentials and login information are managed securely by our website hosting provider.

​

Non-Personal Information

We may also collect:

• Internet Protocol (IP) address

• Browser and device information

• Session information (page response times, length of visits, interactions, and navigation methods)

​

How We Use Your Information

We collect Personal and Non-Personal Information for the following purposes:

• To provide and operate our services

• To process bookings and payments

• To provide customer support and service-related communications

• To send promotional or marketing messages (you may opt out at any time)

• To create aggregated statistical data to improve our services

• To comply with applicable laws and regulations

​

Website Hosting & Third-Party Services

Our website is hosted on the Wix.com platform, which provides the online platform that allows us to offer and sell our services. Your data may be stored through Wix.com’s data storage, databases, and applications, secured behind a firewall.

We may share personal information with trusted third-party service providers (such as payment processors, analytics services, email providers, and gallery or print fulfillment services) solely to operate and improve our business. These providers only have access to information necessary to perform their services.

Payments & Security

All direct payment gateways offered by Wix.com adhere to PCI-DSS standards, ensuring the secure handling of credit card information. We do not store or process credit card details directly.

​

Communications

We may contact you to:

• Confirm bookings or account activity

• Resolve disputes or collect fees

• Send service-related notices or updates

• Send promotional messages

We may communicate via email, phone, text message, or postal mail. You may opt out of promotional communications at any time by using the unsubscribe link or contacting us directly.

​

Cookies & Analytics

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

To opt out of Google Analytics tracking across all websites, visit:
http://tools.google.com/dlpage/gaoptout

​

Data Retention & Your Rights

If you do not want us to process your data anymore, or if you wish to:

• Access

• Correct

• Amend

• Delete

any personal information we have about you, please contact us at info@tiltedframephotography.com.

​

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

​

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If material changes are made, we will notify users on this page.

​

Contact Information

For privacy-related questions or requests, contact:
info@tiltedframephotography.com